Buyer support

A clear plan for bringing NUSBE to your business.

Your space. Your team. Your launch. Work through each with NUSBE, from the first walkthrough to the support you agree for everyday operation.

Concept visual: An operator preparing fresh towels beside an empty bed
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From fit to launch

Five steps. One considered launch.

  1. 1Start with your business
  2. 2Build your proposal
  3. 3Prepare for delivery
  4. 4Prepare your operators
  5. 5Introduce the experience

Stage 1

Start with your business

Tell us about your customers, services and plans. We review your venue, private session space and staffing to shape the next conversation.

What we work towardsA shared brief for your venue and launch timing.

Concept visual: A venue owner and adviser measuring clear space beside a session bed
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Stage 2

Build your proposal

Review the system, quantity, delivery and support together. Your tailored pricing sets out freight, applicable taxes and what is included.

What we work towardsA clear scope to review before you commit.

Concept visual: Hands reviewing proposal materials and room requirements
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Stage 3

Prepare for delivery

Review the available model documents and local requirements. Agree buyer and supplier responsibilities, shipment arrangements and room readiness before dispatch.

What we work towardsDocuments, logistics and responsibilities agreed.

Concept visual of a packing checklist and equipment crate during delivery planning
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Stage 4

Prepare your operators

Work through setup, controls, supervised use and comfort checks. Confirm the training arrangements and operating guidance for your supplied model.

What we work towardsAn agreed onboarding plan for your team.

Concept visual: A trainer and operator reviewing the NUSBE console and stop control
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Stage 5

Introduce the experience

Plan how customers will discover and book your new service. Agree any website, messaging and launch guidance, including its scope and duration.

What we work towardsA launch plan that fits your business.

Concept visual: A receptionist welcoming a guest to a wellness venue
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After launch

Support for the everyday.

Your proposal confirms the support available for your model and market. Review these four areas with our team.

Warranty

Your proposal confirms warranty duration, coverage, exclusions and responsibilities for the exact supplied model.

Maintenance

Understand routine operator checks and the agreed route for scheduled servicing.

After-sales care

Review remote guidance, parts coordination and any on-site support available in your market.

A clear point of contact

Know who to contact, how to escalate an issue and the agreed response arrangements.

Your next step

Let’s explore your business plans.

Bring your questions. We’ll start with your venue, your market and a private system walkthrough.

Discuss your business