At least a bachelor's degree in any field is required.
You are passionate about events and activities, whether hosting independently or organising them with a team.
Experienced relationship builders who enjoy developing others. Bring organised follow-through, constructive coaching and sound judgement about whether an offer, activity or membership is appropriate for the client and branch.
- Outreach coaching
- Help Community Managers plan local relationships, explain approved services and handle questions respectfully. Share practical approaches that colleagues can repeat.
- Community activities
- Support the preparation and hosting of NUSBE app community activities. Coordinate participation, presenters and follow-up with the branch's service capacity.
- Conversion and renewals
- Review enquiries, attended visits, suitable memberships and renewals. Coach clear next actions, accurate records and follow-up that reflects the Consultant's recommendation.
- Partnership quality
- Help the team document qualified business opportunities for HQ and maintain relationships beyond a single event.
Coach approved outreach and standard commercial processes within your assigned responsibilities. Credit-fund requests, nonstandard discounts, exceptional refunds and partnership commitments require approval. Seniority does not grant authority to approve financing or equity terms.
- Review priorities.Check appointments, activity plans and outstanding follow-ups with colleagues.
- Coach in practice.Support outreach, community hosting and membership conversations.
- Close the loop.Review outcomes, client feedback and the team's next actions.
Develop towards Community Growth Lead by helping the team build repeatable outreach and partnership channels. Progression depends on skills, performance and available opportunities.
