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CAREER ROLE PROFILE

Community Growth Lead

Build repeatable community and partnership channels that the branch can serve consistently.

Employment packageDiscussed after interview

Qualifications required

At least a bachelor's degree in any field is required.

Who this role suits

You are passionate about events and activities, whether hosting independently or organising them with a team.

Community builders who can connect everyday outreach with a longer-term plan. Bring partnership judgement, practical coaching and the ability to distinguish busy activity from appropriate demand that the branch can fulfil.

What you will own

Repeatable local channels
Develop ongoing relationships with workplaces, residential communities, clubs and complementary businesses. Turn successful outreach into routines the community team can maintain.
Activity planning
Coordinate a programme of NUSBE app community activities and approved experiences. Match expected attendance and follow-up commitments to available service capacity.
Quality of growth
Review attended visits, suitable memberships, renewals and accepted partnership leads. Use client feedback alongside conversion results to identify what the team should improve.
Team and HQ coordination
Coach community colleagues, document effective approaches and bring qualified business opportunities to HQ. Keep promises, client records and next actions consistent.

Your decision-making scope

Lead approved growth activities and recommendations within your assigned remit. Seek approval for credit-fund support, exceptional commercial terms and business commitments. Equity, financing and exclusivity decisions remain subject to the approved partnership process.

A typical day

  1. Set priorities.Review channel outcomes, upcoming activities and branch capacity.
  2. Build and coach.Meet local partners and help colleagues improve outreach and follow-up.
  3. Make learning repeatable.Record outcomes, refine routines and agree the next actions.

Your next step

Build broader people, service and operating skills towards Branch Manager. Progression depends on readiness, performance and available opportunities.

Start a conversation.

Contact NUSBE to discuss eligibility, current opportunities and next steps.

dino@nusbe.com · +60 18-669 9469

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